Privacy Policy

RiskLens AI ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

Information We Collect

Questionnaire Responses

Your answers to our risk assessment questionnaire are stored locally in your browser (localStorage) and are not transmitted to or stored on our servers. This data remains on your device and under your control.

Payment Information

Payments are processed by Paddle.com, our Merchant of Record. We do not receive or store your full credit card number. Paddle provides us with transaction confirmations that include your email address for report delivery purposes.

Email Address

We collect your email address solely to deliver your purchased report and transaction confirmations. We do not use your email for marketing purposes unless you explicitly opt in to receive updates.

Analytics

We use privacy-friendly analytics (Cloudflare Web Analytics or similar) to understand how visitors use our site. This data is anonymized and does not include personal identifiers. We do not use cookies for tracking purposes.

How We Use Information

• To deliver your purchased risk assessment report
• To process payments and issue refunds when applicable
• To respond to support inquiries
• To improve our website and services

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

• Paddle: Our payment processor, to complete transactions
• Email provider: To send transactional emails (report delivery)
• Legal compliance: When required by law or legal process

Data Retention

We retain payment records and email addresses for the period required for accounting and legal compliance (typically 7 years). Access tokens for report viewing expire after 7 days. Questionnaire responses stored in your browser persist until you clear your browser data.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at support@risklenshq.com.

California Residents

If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit (HTTPS) and secure payment processing through Paddle.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date.

Contact Us

For privacy-related inquiries, contact us at support@risklenshq.com.